What This Policy Covers
This Cookie Policy explains how Gala Spins Casino, operated at gala-spinscasino-uk.com and registered at Level 2, Miles Street, Vauxhall, London, SW8 1RZ, United Kingdom (licence number BGC 54743), uses cookies and similar tracking technologies when you visit our website or use our services.
We are required under the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR) to be transparent about how we collect and process data through your device. This policy tells you what we place on your device, why we place it, and how you can control it.
Reading this policy alongside our Privacy Policy will give you a full picture of how Gala Spins Casino handles your personal information.
What Cookies Are
Cookies are small text files that a website saves to your browser or device when you visit. They allow the site to remember information about your visit, such as your preferred language, login status, or the contents of your session. Some cookies are placed by the website you are visiting; others are placed by third-party services that the site uses.
Similar technologies include web beacons (also called pixel tags or clear GIFs), local storage objects, and session storage. These work in broadly the same way as cookies and are covered by this policy. For simplicity, we use the word “cookies” to refer to all of these technologies throughout.
How We Use Cookies
Gala Spins Casino uses cookies for a number of reasons. Some are essential to the functioning of the site and cannot be switched off. Others help us understand how players use the platform, remember your preferences, and show you content that is relevant to your interests. Where cookies are not strictly necessary, we only place them after you have given your consent through our cookie banner.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the website to function and cannot be disabled without breaking core features. They do not store any personally identifiable information and do not require your consent under PECR. Examples of what these cookies handle include:
- Keeping you logged into your account during a session
- Maintaining the security of your account and preventing fraudulent activity
- Processing transactions and recording your deposit or withdrawal requests
- Applying responsible gambling settings you have configured, including deposit limits and session reminders
- Storing your cookie consent preferences so we do not ask you repeatedly
- Load balancing to ensure the site performs reliably during periods of high traffic
Performance and Analytics Cookies
These cookies collect information about how visitors use gala-spinscasino-uk.com. The data is aggregated and does not identify individual users. We use it to understand which pages are most visited, how players navigate between sections, where errors occur, and how long typical sessions last. This helps us improve the platform over time.
With your consent, we use tools such as Google Analytics to collect this information. Google Analytics operates under its own privacy terms and processes data on servers that may be located outside the United Kingdom. You can find details of how Google handles this data at policies.google.com/privacy.
Functional Cookies
Functional cookies allow the website to remember choices you make and provide more personalised features. These are not essential to the site working, but they improve your experience when browsing and playing. Examples include:
- Remembering your preferred game category or lobby view
- Storing your language or region preferences
- Keeping track of games you have recently played or added to a favourites list
- Recalling your preferred deposit method so you do not need to select it each time
If you do not accept functional cookies, these personalisation features will not work during your visit.
Targeting and Marketing Cookies
With your consent, we and our advertising partners may place cookies that track your browsing activity across websites. These cookies are used to build a profile of your interests and show you casino promotions, bonus offers, and advertisements that are relevant to you rather than generic ones.
These cookies do not store directly identifiable information but work by uniquely identifying your browser and internet device. If you withdraw your consent, you will still see adverts, but they will not be tailored to your interests or activity.
Partners who may place targeting cookies when you visit our site include Google Ads, Facebook Pixel, and affiliate tracking networks we work with. Each of these third parties has its own privacy and cookie policy that governs how they handle the data collected.
Third-Party Cookies
Some features on gala-spinscasino-uk.com are provided by external services that may set their own cookies on your device. These include:
- Game providers such as Play’n GO, Evolution, Pragmatic Play, PG Soft, Playtech Live, Spribe, and others whose titles are embedded within the casino lobby
- Live chat support software used to connect you to our customer support team
- Payment processors handling transactions via Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, and USDT
- Responsible gambling tools and integrations with services such as GambleAware and Gambling Therapy
- Social media buttons and embeds linked to our profiles on Facebook, Instagram, YouTube, and X
We do not control the cookies set by these third parties and recommend reviewing their individual cookie and privacy policies for full details.
Cookies Related to Responsible Gambling
As a licensed operator under licence number BGC 54743, Gala Spins Casino is required to support player protection measures. Some cookies are specifically linked to responsible gambling functionality, including:
- Enforcing deposit limits, session time limits, and cooling-off periods that you have set in your account
- Supporting self-exclusion features and cross-referencing with GamStop exclusion lists where required
- Identifying returning players who have previously self-excluded to prevent re-registration during an exclusion period
- Delivering session reminders and reality checks at intervals you have chosen
These cookies are classified as strictly necessary because they relate directly to legal obligations under UK Gambling Commission requirements. They cannot be disabled. If you need support with your gambling habits, you can contact GambleAware at www.begambleaware.org or call the GamCare helpline on 0808 8020 133, which operates 24 hours a day.
Cookie Duration
Cookies either expire at the end of your browsing session or persist on your device for a set period. The distinction matters because session cookies are deleted automatically when you close your browser, while persistent cookies remain until their expiry date or until you delete them manually.
- Session cookies are used to maintain your login state and game session while you are actively using the site. They are removed when you close your browser or log out.
- Short-term persistent cookies typically last between 7 and 90 days. We use these to remember your preferences and consent choices.
- Long-term persistent cookies may last up to 24 months. These are mainly analytics and marketing cookies that track returning visitors and campaign performance over a longer period.
Your Cookie Choices and How to Manage Them
Through Our Cookie Banner
When you first visit gala-spinscasino-uk.com, you will be presented with a cookie consent banner. You can accept all cookies, reject all non-essential cookies, or manage your preferences by category. Your choice is recorded and respected for subsequent visits. You can update your preferences at any time by accessing the cookie settings link available in the footer of the site.
Through Your Browser Settings
All major browsers allow you to view, block, or delete cookies through their settings menus. Blocking all cookies will prevent many parts of the site from working correctly, including your ability to log in and play. Blocking only certain categories, such as marketing cookies, will have a more limited effect. Instructions for the most commonly used browsers:
Opting Out of Analytics and Advertising
You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on. For interest-based advertising, the Your Online Choices tool operated by the European Interactive Digital Advertising Alliance allows you to opt out of participating ad networks.
Do Not Track
Some browsers include a “Do Not Track” setting that sends a signal to websites requesting that your browsing activity not be tracked. There is currently no agreed standard for how websites should respond to this signal, and gala-spinscasino-uk.com does not alter its behaviour in response to Do Not Track requests. Your cookie preferences set through our consent banner remain the most reliable way to control tracking on this site.
Age Verification and Cookies
Gala Spins Casino is strictly for players aged 18 and over. Cookies used in connection with age verification processes are treated as strictly necessary and cannot be disabled. If you are under 18, you should not be using this website. If you are concerned about underage access to online gambling, you can find information about parental control software at www.gambleaware.org.
Changes to This Policy
We review and update this Cookie Policy periodically to reflect changes in the technologies we use, updates to applicable law, or adjustments to how we operate the website. Any material changes will be communicated via the cookie consent banner on your next visit, giving you the opportunity to review and update your preferences. Continued use of gala-spinscasino-uk.com after changes take effect constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Cookie Policy or about how Gala Spins Casino handles your data more broadly, you can reach our team through any of the following:
- Email: care@gala-spinscasino-uk.com
- Phone: +44 151 747 2268
- Post: Level 2, Miles Street, Vauxhall, London, SW8 1RZ, United Kingdom
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection. The ICO can be contacted at ico.org.uk/make-a-complaint or by calling 0303 123 1113.